How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support Hours:
M - TH: 7:30AM ET - 5:30PM ET
Friday: 7:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
How much are tickets to attend HeyOrca’s Community Summit?
Full price tickets are $250 CAD. Get those early bird deals while you can!
Is the venue wheelchair accessible?
Unfortunately, this venue is not wheelchair accessible. The venue is on street level but there is a step to enter the venue and another few steps inside to access the washrooms.
Which hotel would you recommend?
We recommend that you check out a few hotels: Hilton Reverly (a 20 minute walk or 6 minute drive away); Gladstone (a 25 minute walk or 8 minute drive away); Sonders - Artesa (a 32 minute walk or 11 minute drive away); and Hotel Soho (an 18 minute walk or 9 minute drive away).
Which airport should I fly into?
Toronto has two airports to choose from. Pearson Airport (YYZ) is located just outside of the city and hosts most major airlines. Billy Bishop (YTZ) is a smaller airport located downtown that hosts Porter Airlines, Air Transat, Air Canada, Spirit Airlines, Alaska Airlines, and United Airlines.
Will food by available at the event?
Water, tea, coffee, and small snacks will be provided throughout the day. There was a lunch add-on available for tickets, but as of April 23, that option is sold out. Luckily, there are many restaurant and cafe options available within a short walk from the venue.
Which social media platforms does HeyOrca Reports support?
HeyOrca Reports supports Instagram, Facebook, LinkedIn, TikTok, and X (Twitter). Competitor reports are available for Instagram and Facebook. Demographics reports are coming soon for Instagram.