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Frequently Asked Questions

What makes HeyOrca different from other social media management platforms?

HeyOrca makes it easy for clients to work with you. With our tool, you can manage all of social in one place. Schedule content, get client approval, build an engaged community, and report on your performance. Every HeyOrca plan comes with unlimited users – so you can be sure everyone is on the same page.

What is a calendar and what does it include?

A calendar is a way of organizing the clients or brands that you manage. You can easily collaborate on content for a client and see all their content on one calendar. All calendars come with unlimited users and up to 10 social accounts. Users include your team members and clients.

How will my client access HeyOrca?

You can assign your clients different roles depending on how involved they need to be in the content creation process. Most users set their clients up as external stakeholders. In this role, your client can approve, reject, and provide feedback on posts – without logging in to HeyOrca. When you’re ready for your client to review posts, you’ll send them a secure shareable link. They’ll only be able to see the content you want to show them. And your client will receive minimal email notifications.

What social networks does HeyOrca publish to?

HeyOrca publishes directly to Facebook, Instagram, LinkedIn, TikTok, X, Google Business Profile, and Pinterest. We also publish to Threads via mobile app notification.

Does HeyOrca provide social media reports/analytics?

We do! Currently, you can track:

  • Follower/audience growth
  • Impressions
  • Engagements
  • Top posts (you can filter these by various metrics)
  • Competitor reports
  • Date range comparison
  • Cross channel reports
  • And more . . .

Before your trial ends, you can upgrade at any time in HeyOrca. If you have any questions about pricing or upgrading your account, please reach out to support@heyorca.com.

How does the trial work?

There’s no time limit (and no credit card required). You can try HeyOrca until you hit the 30-post limit. If you decide not to move forward with a paid account, you can always come back and pick up where you left off by signing into your trial account or subscribing. Send us a message at customercare@heyorca.com if you have any questions about your trial.

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