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Frequently Asked Questions

How many social media accounts are included in HeyOrca?

All calendars come with up to 10 social media accounts. Additional social media accounts beyond 10, are $10 each.

How much does each user cost in HeyOrca?

Collaboration shouldn’t cost extra! Every HeyOrca plan comes with unlimited users. 

I have __ number of clients. How many HeyOrca calendars do I need?

Most users have 1 calendar per client that they manage. While you can schedule content for multiple clients in one calendar, note that your clients may be able to see each others’ content. If you need help figuring out how many calendars you will need, please reach out to support@heyorca.com.

Can I upgrade or downgrade my plan at any time?

Yes, and there’s no penalty. You can add or remove calendars at any time. Reach out to support@heyorca.com to upgrade or downgrade your account.

Do I have to pay annually?

No, you can pay monthly.  However, pay annually to automatically receive 15% off the entire year.

What is your cancellation policy?

For companies that pay monthly, you must cancel before your next payment is due. Monthly users are charged once a month on the same day of the month. For companies that pay annually, you must cancel before your account is up for renewal. Annual subscriptions are charged once a year. Our Account Manager will reach out to you before your account is renewed for another year.

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