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Frequently Asked Questions
How many social media accounts are included in HeyOrca?
Each calendar comes with up to 10 social media accounts. Additional social media accounts beyond 10, are $10 each.
How many users are included in HeyOrca?
Each calendar comes with unlimited users! Yup, we believe that better collaboration shouldn't cost more!
I have __ number of clients. How many HeyOrca calendars do I need?
Most users have 1 calendar per client that they manage. That being said, you can schedule content for multiple clients in one calendar, however your clients may be able to see each others’ content. If you need help figuring out how many calendars you will need, please reach out to firstname.lastname@example.org
Can I upgrade or downgrade my plan at any time?
Do I have to pay annually?
No, you can pay monthly. However, if you pay annually you can get a discount of 15% off the entire year.
What is your cancellation policy?
For companies that pay monthly, you must cancel before your next payment is due. Monthly users are charged once a month of the same day of the month.For companies that pay annually, you must cancel before your account is up for renewal. Annual subscriptions are charged once a year. Our Account Manager will reach out to you before your account is renewed for another year.