How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support Hours:
M - TH: 7:30AM ET - 5:30PM ET
Friday: 7:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Is HeyOrca free?
HeyOrca is free for 14 days when you sign up for a free trial (no credit card required). If you decide HeyOrca is the best scheduler for your team, you can continue with a monthly or annual subscription. You'll only pay for the calendars you need. And you can add unlimited users to your account for free.
How do HeyOrca's analytics compare with Meta Business Suite's?
You can use Meta Business Suite to view your brand's Facebook and Instagram performance. If you want to report on additional social channels, download or send client-friendly reports, or compare your impact across different social networks, HeyOrca Reports is a more suitable social media reporting tool. In addition to Facebook and Instagram reports, HeyOrca offers LinkedIn reports, TikTok reports, X (Twitter) reports, cross-channel reports, date range comparisons, and Facebook and Instagram competitor reports. You can also use HeyOrca to automatically email visual PDF reports to your clients or team on a recurring or ad hoc schedule. Sign up for a free trial!
What makes HeyOrca different from other social media management platforms?
HeyOrca makes it easy for clients to work with you. With our tool, you can manage all of social in one place. Schedule content, get client approval, build an engaged community, and report on your performance. Every HeyOrca plan comes with unlimited users – so you can be sure everyone is on the same page.
What is a calendar and what does it include?
A calendar is a way of organizing the clients or brands that you manage. You can easily collaborate on content for a client and see all their content on one calendar. All calendars come with unlimited users and up to 10 social accounts. Users include your team members and clients.
How will my client access HeyOrca?
You can assign your clients different roles depending on how involved they need to be in the content creation process. Most users set their clients up as external stakeholders. In this role, your client can approve, reject, and provide feedback on posts – without logging in to HeyOrca. When you’re ready for your client to review posts, you’ll send them a secure shareable link. They’ll only be able to see the content you want to show them. And your client will receive minimal email notifications.
What social networks does HeyOrca publish to?
HeyOrca publishes directly to Facebook, Instagram, LinkedIn, TikTok, X, Google Business Profile, and Pinterest. We also publish to Threads via mobile app notification.