4 Types of Clients and How to Manage Them

Anyone who's ever worked at an agency knows how difficult it is to work with clients. Every client is different; each have their own personalities, priorities, brand strategies, creative tastes, and budgetary restrictions. And if you manage them all the same way,...
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Agency Analytics Stack

Discover the tools and services marketing agencies use to track their analytics for their social media channels, website analytics and data visualization.

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5 Steps to Manage Scope Creep Without Damaging Your Client Relationship

One of the most challenging aspects of growing an agency is managing scope creep. The good news is that with proper planning, it can be successfully managed. Use the following 5 steps to minimize scope creep and in turn avoid frustration for both you and your clients....
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Streamline your Client Communications Process

If your agency isn't growing at the rate you expect, it might be time to change the way you work. You may be able relate to recent studies that report how much time employees waste looking for information, wading through emails, multitasking, and performing other...
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Want to Build Trust With Your Clients? Start Communicating Better

Do you ever feel like your clients don't trust you enough? Chances are that they want to but insufficient or ineffective communication is getting in the way. You see, when a client hasn't heard from you in a while, they may begin to wonder if something's gone wrong...
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Top 5 Reasons Why Social Media Agencies Lose Clients

As a social media manager your job depends on making your clients happy. Whether you're self-employed and have a few businesses you work with, or you're part of a bigger marketing agency, your job is the same: you need to deliver results that matter. Here's a quick...
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The Hallmark Trait of a Successful Agency-Client Relationship

Hint: Seamless Communication and Pre-approved Planning. It's a Brand's World Industry insiders refer to it as agency life, a demanding yet exciting combination of long hours, busy social lives, high expectations, and creative work. Day-to-day hustle looks very...
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Why Your Clients Will Fall In Love With HeyOrca

Creating content in a collaborative environment is critical for many social media agencies working with clients who prefer to be hands-on. As clients want to become more involved within the approval process, agencies must be able to provide a collaborative tool to...
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What Makes a Successful Agency

As part of an overall marketing strategy, many companies turn to marketing agencies to handle social media and content marketing. However, it seems these days that companies are firing agencies left, right, and centre - what's going on? The role of an agency is to...
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Demo Account Creation on HeyOrca

Demo Accounts can now be created on HeyOrca! Demonstration accounts are a great way to showcase just how easy social media planing and approvals can be for prospective clients. Including regular account features like the social media calendar, timeline and calendar -...
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EventCurious’ Success Story

How EventCurious Increased Client Engagement & Scaled Their Business With Kelly Treadway, Marketing & Social Media Strategist   EventCurious works with companies focused on special events and hospitality to tell their story by leveraging online branding...

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Imagine Media’s Success Story

How Imagine Media Increased Client Satisfaction and Streamlined Internal Communications with HeyOrca! With Margot Dukes, COO + Co-Founder   Imagine Media Consulting is a social media marketing agency that's hyperfocused on social media strategy and execution...

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