Small Business
East Coast Glow is a wildcrafted skincare brand based in Newfoundland and Labrador. As a growing small business, social media eventually became too much for their studio manager to handle. So, in 2022, Amanda Fisher joined the team as Social Media and Communications Developer.
She knew she needed a tool to help them develop a content planning process for social media. A tool optimized for collaboration was important. With HeyOrca, everyone on the team can see what’s being posted, which helps with content approvals and allows anyone to step in to make edits as needed.
Quarterly content planning meeting
Amanda starts with a team meeting each quarter to plan content for the next three months.
Quarterly content planning meeting
Amanda starts with a team meeting each quarter to plan content for the next three months.
Weekly content scheduling in HeyOrca
Rather than prepare posts for a month at a time, Amanda prefers to schedule blocks in her calendar for social media planning once a week. Each week, she takes content ideas from the spreadsheet and creates posts right in HeyOrca. At this stage, Amanda uses the Media Library that they’ve developed in HeyOrca to add photos and videos to each post.
Weekly content scheduling in HeyOrca
Rather than prepare posts for a month at a time, Amanda prefers to schedule blocks in her calendar for social media planning once a week. Each week, she takes content ideas from the spreadsheet and creates posts right in HeyOrca. At this stage, Amanda uses the Media Library that they’ve developed in HeyOrca to add photos and videos to each post.
Get the necessary approvals & schedule posts
Once everything is uploaded for the week, Amanda notifies Karen, a business owner, so she can review the content and give any necessary approvals. All pending posts are then scheduled to be published.
Get the necessary approvals & schedule posts
Once everything is uploaded for the week, Amanda notifies Karen, a business owner, so she can review the content and give any necessary approvals. All pending posts are then scheduled to be published.
Weekly team meeting
A final important aspect of Amanda’s process is a weekly meeting where she reviews all upcoming content with the rest of the team. This keeps everyone up-to-date and also ensures that if there are any delays in product development, changes can be made.
Weekly team meeting
A final important aspect of Amanda’s process is a weekly meeting where she reviews all upcoming content with the rest of the team. This keeps everyone up-to-date and also ensures that if there are any delays in product development, changes can be made.
5 HeyOrca Features Amanda Uses to Take Back Her Day
Now posting consistently with HeyOrca, Amanda shared her five favourite features that help her take back her day.
Scheduling
Being able to create and schedule posts right in HeyOrca has been a game changer. For example, when planning a vacation Amanda was able to schedule posts far in advance, so social media was taken care of while she was away. “Everything was publishing as I was sat on the beach in Portugal”, she explained.
Approvals
The platform’s approval settings allow Amanda to get Karen’s feedback with little delay in her planning process. Amanda explained: “There's lots of content where I can just go with it because it's been on our website, but there are other things where I need Karen’s approval. So, I ask her to pop into HeyOrca to take a look and we can go ahead and publish from there.”
Copy Post Feature
Amanda also likes the simplicity of being able to copy posts between platforms. “I love the ability to copy posts to other platforms, so I can take my Instagram content and add it to Facebook really easily.”
Media Library (with Folders)
This feature allows Amanda and her team to store a variety of photos and videos right in HeyOrca and organize them into folders. She says: “It’s been fantastic for us because we have many different categories of photos, so having them organized into folders helps us find things more easily.”
Text to Media Library
Looking for an easier way to upload photos to HeyOrca’s Media Library, Amanda reached out to the support team. This led to the Text to Media Library feature that allows users to send content to HeyOrca via text message. “Now we can send photos from our phone, right to the library. I love that feature”, she explained.
Streamlined Social Media Management - Made Easy
Frequently Asked Questions
Does HeyOrca support social listening?
Yes, HeyOrca’s social listening suite helps brands and agencies monitor mentions, track community sentiment, analyze competitor performance, and discover brand advocates. If you’re using HeyOrca Pro, your plan includes our social listening tools. If you’re on a HeyOrca Basic plan, you can add social listening to your workspace as an add-on.
How many social media accounts are included in HeyOrca?
All calendars come with up to 10 social media accounts. Need more? Additional accounts are just $10 each per month.
Does HeyOrca provide social media reports and analytics?
We sure do! HeyOrca Pro comes with advanced social media reports – so you can prove your impact to your team, clients, and other stakeholders.
In your reporting dashboard, you’ll see the following social media reports: Facebook, Instagram, Instagram Demographics, LinkedIn Personal, LinkedIn Company Pages, TikTok, X (Twitter), and Custom Reports. You can use these reports to track follower growth, measure engagement, discover top posts, compare date ranges, and more. You can also automate your reports to be emailed to your key contacts on the schedule of your choice.
Not a HeyOrca Pro user? Choose HeyOrca’s Reporting add-on to apply social media reports to your Basic plan.
What social networks can I publish to with HeyOrca?
Facebook, Instagram, LinkedIn, TikTok, Threads, YouTube, X, Google Business Profile, Pinterest, and even more via mobile notifications.
How can my clients access HeyOrca?
Set them up as external stakeholders so they can approve, reject, or give feedback – without logging in. Just send a secure shareable link, and you control what they see.
What makes HeyOrca different from other social media management tools?
We make client collaboration easy, schedule content effortlessly, build engaged communities, and every plan comes with unlimited users – keeping your team on the same page.