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Social Media Planning
Why You Must Share Your Brand Values On Social Media Right Now
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Why You Must Share Your Brand Values On Social Media Right Now

Social Media Planning
October 23, 2018

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What Are Brand Values?

Brand values are different from a company mission/vision statement. They communicate your brand's identity, moral alignment, and personality more than mission and vision do.They represent the personality, moral values, and core principles that guide a company. They also provide a reason for why a company does something, like support a non-profit or run a social responsibility campaign.Brand values span across the board. They can be anything so long as they are the guiding push behind a brand's action: feminism, sustainability, accessibility, equity etc.These can be general or extremely niche. For example, a clothing brand that values accessibility could run a co-marketing/branding t-shirt campaign with a Toronto accessibility company because they value accessibility.Brand values are limitless. You can use them in virtually any marketing campaign to add a creative and personal edge to your brand.

Why Share Brand Values On Social?

Clearly, social is essential to your marketing mix. What's even more important is developing a current brand personality that you can leverage to share your brand values.You want to come off as organic while having your content look like something your audience would naturally see in their feed.Being active on social with native, organic content helps. Crafting a story around your brand values that resonates with your audience is even better.Consumers are increasingly aware and interested in company social impact (which probably isn't news to you). It's one of the driving forces behind consumer purchases, especially in the millennial demographic.For example, A 2017 Cone study revealed that 87 percent of people said they would purchase a product based on the brand's values and their brand affinity.If you're trying to get your audience to connect with you, then you should take sharing your brand values seriously. This virtue alone will help establish the type of audience-brand affinity you (and they) are looking for.

Creating Brand Value Oriented Social Campaigns

Example One: Patagonia

Patagonia is one of the reigning champions of showcasing their company mission, vision, and brand values. Take one look at their social feed, website, or brick and mortar stores and you'll see it permeate everything.Core Brand Values: environmental and social sustainability, outdoor sportingPatagonia constantly works on "operating in a way that improves the planet and its societies."This permeates the company culture, product, marketing, and social media marketing. They do this by supporting sustainable processes, activists, and political and environmental initiatives.


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Patagonia founder Yvon Chouinard reminds you that democracy requires showing up.   This is our opportunity to elect leaders who listen, and who will make a difference in determining the future of our social and environmental policy for years to come.  On November 6, #MidtermsMatter.   Head to the profile link to check your voter registration, find your polling place and to make a voting plan.

A post shared by Patagonia (@patagonia) on Oct 11, 2018 at 10:57am PDT

Famous CEO, Yvonne Chouinard encouraging Patagonia followers to be more politically active.

For example, the company is committed to donating 1% of their profit to supporting environmental grassroots organizations in addition to working hard to make environmentally sustainable products.


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The #WornWear crew with @patagoniaeurope is posted up in South West France to fix your wetsuits and clothes. We accept any brand and only charge high fives. Photos: @mr_guesty

A post shared by Patagonia (@patagonia) on Oct 6, 2018 at 7:38pm PDT

Patagonia shares an inside look into their warranty policy by putting personality and faces behind it.

One huge reason why Patagonia is so popular in their outdoor sporting domain is because their consumer community aligns with their brand values while contributing to them and exhibiting them.


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@jeremyjones, professional snowboarder and founder of Protect Our Winters, urges you to vote to protect public lands. Text "VOTEPOW" to 52886 to make a voting plan. Democracy requires showing up. #MidtermsMatter #Midterms2018

A post shared by Patagonia (@patagonia) on Oct 19, 2018 at 7:50am PDT

Jeremy Jones, famous snowboarder, encouraging Patagonia followers to vote in the midterm elections.

Patagonia effectively mobilizes their audience in their social media feeds by sharing stories that relate to their audience and their brand mission.

Example Two: Sephora

Sephora, the iconic cosmetic retailer, has put the pedal to the metal on its brand value marketing campaigns. These values drive their marketing efforts, their in-store aesthetic, their in-store team, and their brand voice.Core brand values: individuality, inclusion, self-expression


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???? I can see your halo (eye), @PaintTheHouseDown ????Watch the Sephora Hollywood & Highland Senior Artist's full glowing eye-makeup tutorial at the #LinkInBio ????

A post shared by Sephora (@sephora) on Sep 24, 2018 at 10:04am PDT

Sephora makes it clear that the products they sell aren't made for any single type of person. They also use user generated content that displays this while simultaneously teaching their audience how to use their products.

If you browse their Instagram feed you'll quickly see how they support their community members who exhibit these values. For example, they share tutorials and masterclasses that belong to the colourful people (celebs, makeup artist icons, influencers, and more) who make up their community.


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Current status: chasing rainbows ????????????????????❤️ You're staring at Cream Lip Stain Liquid Lipstick from @SC ???? ???? #OddlySatisfying Shades used: Violet Vertigo Stone Blue Dark Forest Golden Party Soft Coral Red Velvet

A post shared by Sephora (@sephora) on Jun 21, 2018 at 2:42pm PDT

Sephora supports diversity and all the social causes that come along with this.

You'll also clearly see what social missions the brand supports and why they do it. They cleverly intertwine makeup content with social activism and support for marginalized groups, people of colour, and the LGTBQ community. They proudly support different people by sharing user generated content and branded content that explores their complex, intersectional community.You'll quickly see this permeate their brand if you take a step into their stores where photos of diverse, confident people proudly show their style in confidence, and men and women (yes, trans people too) help you with incredible customer service and makeup skills.Sephora instantly shaped itself into an iconic cosmetic retailer that celebrates diversity, pride, and confidence in the human spirit (whatever shape and colour it is).


Some of the biggest, most iconic, and most popular brands today are shifting their content and marketing strategy to reflect their brand values.They are incorporating these values into every outward-facing component of their brand from product marketing, to in-store aesthetic, to social media content, to general brand marketing.These brands are taking a stand and boldly saying, "this is who we are, and this is what we support."In doing so, they solidify their brand identities and mobilize their audience in support of their brand. Companies are effectively driving their audience's passion and love for social issues towards their brands. It's all about empathy and ethos.However and whatever you choose your brand values to be, make sure you're communicating them to your audience effectively.Who knows, you might help your next client become the next Sephora or Patagonia😉.

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