How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.

Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support hours:
Mon-Thurs: 8:30AM ET - 5:30PM ET
Friday: 8:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Is the venue wheelchair accessible?
Yes, the venue is fully wheelchair accessible.
Will food be available at the event?
Water, tea, coffee, and small snacks will be provided throughout the day. You can purchase lunch as an additional add-on to your pass. There are many restaurant and cafe options available within a short walk from the venue.
How is community-led marketing different from inbound marketing?
Inbound focuses on attracting and converting leads. Community-led marketing focuses on belonging, participation, and long-term relationships that naturally lead to growth.
Can community-led marketing work for small businesses?
Yes. In fact, smaller brands often have an advantage because they can build closer, more personal relationships with their community.
What are examples of community-led marketing?
Examples include co-creating content with your community, responding to feedback publicly, hosting discussions, and highlighting community members.
How do you prove the value of CLM?
By tracking leading and lagging indicators. Leading indicators: engagement, community growth, brand mentions. Lagging indicators: revenue impact, retention, and customer acquisition. Together, they show both early traction and business results.