How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support Hours:
M - TH: 7:30AM ET - 5:30PM ET
Friday: 7:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Where and when is the Community-Led Marketing Summit 2026 taking place?
The summit will be held at the St. John’s Convention Centre in St. John’s, Newfoundland and Labrador, Canada, on June 18, 2026.
Is parking available nearby?
Yes. The closest parking is the Water Street parking garage, located just a short walk from the venue. Please note that parking is paid and not included with your pass.
What is included in my pass?
Your pass includes full access to all keynotes, workshops, and networking events throughout the day. Lunch is available as an optional add-on during registration.
What happens if I can no longer make the conference?
While all passes are non-refundable, you can transfer your pass to another person.
Passes may be transferred to another individual up to 3 days before the event, and the original pass holder must notify Natalie at natalie@heyorca.com in writing with the new attendee’s full name and email address to confirm the transfer.
In the case of illness or emergency on the day of the event, same-day transfers may be permitted at the organizer’s discretion.
I can’t afford a full pass. Are there discounted options?
Yes! We are offering a limited number of bursary passes to help make the summit more accessible. If cost is a barrier, we encourage you to apply for a bursary pass.
Who should attend HeyOrca’s Community-Led Marketing Summit: St. John’s?
This summit is most useful to digital marketers and leaders.