Customer Case Study:

Faith Based

Krista’s Content Planning Process

Now an avid user of HeyOrca, Krista has developed a content planning process that also incorporates the church’s project management software.

1

Monthly content planning in a project management tool

Each month, Krista starts her social media planning in a project management tool. With a general plan assembled, Krista shares it with the Director of Communications and the pastors of each ministry for input and approval.

1

Monthly content planning in a project management tool

Each month, Krista starts her social media planning in a project management tool. With a general plan assembled, Krista shares it with the Director of Communications and the pastors of each ministry for input and approval.

2

Layout calendar in HeyOrca

With an approved template, Krista then adds placeholder posts in HeyOrca for the month and outlines any events and sermon series.

2

Layout calendar in HeyOrca

With an approved template, Krista then adds placeholder posts in HeyOrca for the month and outlines any events and sermon series.

3

Assign content creation tasks in Wrike

From there, Krista heads back to Wrike to create and assign tasks to members of their internal creative team for content creation.

3

Assign content creation tasks in Wrike

From there, Krista heads back to Wrike to create and assign tasks to members of their internal creative team for content creation.

4

Upload content to HeyOrca

On a weekly basis, Krista then uploads content to HeyOrca and finalizes posts for the upcoming week. To streamline her content planning, she uses HeyOrca features to share content across social media pages and each of the organization’s calendars. 

4

Upload content to HeyOrca

On a weekly basis, Krista then uploads content to HeyOrca and finalizes posts for the upcoming week. To streamline her content planning, she uses HeyOrca features to share content across social media pages and each of the organization’s calendars. 

5

Content approval in HeyOrca

With everything uploaded for the week, Krista then shares each calendar with the corresponding pastor, so they can make any necessary comments, changes, and approvals. Once content is approved in HeyOrca, it’s automatically scheduled to post.

5

Content approval in HeyOrca

With everything uploaded for the week, Krista then shares each calendar with the corresponding pastor, so they can make any necessary comments, changes, and approvals. Once content is approved in HeyOrca, it’s automatically scheduled to post.

6 Ways That HeyOrca Helps Krista Take Back Her Day 

Intuitive User Experience

Krista was quickly able to learn how to schedule posts, develop an approval process, and learn new features. “It didn't take a whole lot of effort to figure out, no tutorials were required”.

Ability to Manage Multiple Calendars

Being able to switch between calendars in just a couple of clicks helps Krista plan and schedule content more efficiently. “I'm easily able to access calendars for each of the church’s services without having to log in and out multiple times.”

Continuous Feature Updates

“I feel like every few months there's something new, which I appreciate because I didn't really get that with other platforms that I've used.”

AI Features

Being able to use HeyOrca’s AI features to write post captions and inbox message replies has also helped streamline Krista’s process. “It did a great job. I thought to myself, ‘Oh, this is much better than what I would've written.’”

Approval Features & Notifications

The ability to comment on specific planned posts, tag team members, and set custom notifications has also helped Krista and her team streamline their content approval process. “We haven’t had any issues with someone not getting emails or seeing each other’s comments, so that’s been great”, she explained.

Reel Scheduling

Krista also mentioned that she appreciates the ability to schedule Instagram reels and TikTok videos using HeyOrca.

Collaboration and Efficient Content Planning — All in One Tool

After making the switch to HeyOrca, Krista has noticed improved team collaboration and efficiency in her content planning process. Now able to plan content for each of the church’s social media pages with ease, Krista can better showcase all of the services and programs it has to offer.

Frequently Asked Questions

Do you need to run paid ads with CLM?

No, paid ads aren’t required for CLM, but they work best when used together. CLM builds trust and demand organically, while paid ads amplify reach and accelerate results through retargeting engaged audiences, boosting high-performing community content, and staying top of mind during decision-making

Can I mix and match different HeyOrca plans?

Yes, you can add any combination of HeyOrca Free, Basic, and Pro workspaces to your account. This means you can use HeyOrca's paid plans to manage your most advanced, high-touch clients, and use HeyOrca Free plans to take care of your early-stage clients, personal brands, and passion projects.

What is the HeyOrca community?

It’s a space for social media managers to connect, learn, and feel supported through shared conversations, educational content, and events designed for the realities of the job.

Does HeyOrca integrate with Mailchimp?

Yes, HeyOrca supports a Mailchimp integration. You can connect your Mailchimp account alongside your social media platforms, including Instagram, Facebook, LinkedIn, TikTok, Pinterest, Threads, Google Business Profile, and YouTube.

Who is the HeyOrca community for?

The community is open to social media managers at any stage — in-house, agency-side, freelance, or just getting started. You don’t need to be a HeyOrca customer to join.

Can I connect to Mailchimp using HeyOrca’s Free plan?

Yes, HeyOrca’s Free plan supports two connected accounts. That means you can connect two Mailchimp accounts, or a combination of Mailchimp and another platform, such as Instagram or LinkedIn. When you connect your Mailchimp account to your HeyOrca Free plan, you’ll be able to view your email content on your calendar. To share your Mailchimp content and collect feedback, you will need a HeyOrca Basic or Pro plan.

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