How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.

Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support Hours:
M - TH: 7:30AM ET - 5:30PM ET
Friday: 7:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Can I organize my inspo content in folders?
Yes, you can organize your inspo content by adding it to folders, which we call collections.
Do I need a paid plan to access HeyOrca’s Inspo Library?
No, Inspo Library is available on all HeyOrca plans (even our Free plan for individual creators!).
Does HeyOrca integrate with YouTube?
Yes, HeyOrca supports YouTube and YouTube Shorts in addition to Instagram, Facebook, LinkedIn, Pinterest, Threads, TikTok, and Google Business Profile.
Does HeyOrca’s YouTube scheduler have an approval process?
Yes, HeyOrca Basic and HeyOrca Pro include a content approval system so social media managers can have clients, team members, or stakeholders approve content before it's published.
Can I schedule YouTube videos with HeyOrca?
You sure can! HeyOrca allows you to schedule, approve, and publish YouTube videos and YouTube shorts. Your video can be a maximum of 10 minutes long, and your short can be up to 60 seconds long.
Does HeyOrca support scheduling YouTube Shorts?
Yes, social media marketers choose HeyOrca to publish their YouTube shorts. Your YouTube short should have a 9:16 aspect ratio, and it should be no longer than 60 seconds. You can upload your own custom thumbnail or choose a frame from your video.