How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.

Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support Hours:
M - TH: 7:30AM ET - 5:30PM ET
Friday: 7:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Can I draft, review, and approve Google Business Profile posts before publishing?
Yes, HeyOrca’s built-in content approval tool helps you draft, review, and approve your Google Business Profile posts before they’re published. In HeyOrca, you can manage your posts using five post stages: Draft, Awaiting Approval, Approve, Revise, and Publish Now. Choose to manage these stages for each post individually or in bulk.
Can I see Google Business Profile content alongside other social channels in my calendar?
Yes, your HeyOrca calendar wil give you a comprehensive view of your social media strategy by showing you your posts for Google Business Profile alongside your posts scheduled for other social media platforms, including LinkedIn, Instagram, Facebook, and more.
How do I connect my Google Business Profile account to HeyOrca?
To connect your account to HeyOrca, ensure your business’s location is verified in Google Business Profile. HeyOrca will not be able to automatically publish your posts to your account if your business’s location is unverified. Once you’ve verified your location, open HeyOrca and navigate to your Calendar Settings. Click Add Account. Select Google Business Profile and follow the on-screen instructions to grant HeyOrca access to publish your content.
Who can apply to become a HeyOrca Expert?
Anyone who is a HeyOrca customer is able to apply to become a HeyOrca Expert.
Is the HeyOrca Experts community free to join?
Yes, the HeyOrca Expert community is completely free.
What are the benefits of joining the HeyOrca Experts?
As a HeyOrca Expert, you’ll get early access to new features, exclusive collaboration opportunities, and priority access to the HeyOrca Community Fund, merch, and the opportunity to attend events.