How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.

Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support hours:
Mon-Thurs: 8:30AM ET - 5:30PM ET
Friday: 8:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
How much do tickets to HeyOrca’s Content Creation Bootcamp cost?
Tickets to HeyOrca’s Content Creation Bootcamp are completely FREE!
What if I can’t attend some or all of the sessions live?
If you can’t attend the sessions of HeyOrca’s Content Creation Bootcamp live, we will send you recordings straight to your email so you can watch whenever is convenient for you.
Are social media planners worth it?
Yes! A social media planner can help you stay organized, plan content ahead of time, and keep your publishing schedule consistent.
Does Canva have a social media scheduler?
Canva doesn’t have a full social media scheduler built for team collaboration and approvals. However, Canva integrates with HeyOrca, so you can create your designs in Canva and add them directly to your HeyOrca content calendar without switching between tools.
Do scheduled posts get less views?
No. Using a social media scheduler can actually help you post more consistently, plan around the best times to reach your community, and spend more time creating content that sparks conversations.
What is the best scheduling tool for social media?
The best social media scheduling tool depends on your team’s workflow, goals, and the platforms you manage. For social media teams and agencies, HeyOrca brings scheduling, collaboration, reporting, and community management together in one place – with unlimited users included.