How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support hours:
Mon-Thurs: 8:30AM ET - 5:30PM ET
Friday: 8:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
What does a social media scheduler do?
Instead of manually posting every piece of content, a social media scheduler helps you plan, organize, and publish content across multiple social platforms from one place.
Is there a social media scheduler that has unlimited users?
Yes! Every paid HeyOrca plan includes unlimited users, so your entire team and clients can collaborate without worrying about extra user fees.
What makes HeyOrca an affordable social media management tool?
HeyOrca delivers enterprise-level publishing, reporting, collaboration, and social media inbox management without enterprise pricing. Plus, unlimited users are included on every plan, making it a cost-effective choice for growing agencies.
Is HeyOrca good for managing multiple social media clients?
Yes! HeyOrca was built for agencies. You can create separate workspaces and content calendars for every client, get approvals in app, and manage multiple brands from one platform.
Can my whole team collaborate on HeyOrca?
Absolutely! Every paid HeyOrca plan includes unlimited users, so your entire team (and your clients) can collaborate on content without additional seat fees.
Does HeyOrca include social media inbox management?
Yes. HeyOrca's Social Inbox helps your team manage messages and comments from connected social channels in one place, making community management faster and more organized.