How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.

Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support hours:
Mon-Thurs: 8:30AM ET - 5:30PM ET
Friday: 8:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Why should I move from Sprout or Hootsuite to HeyOrca?
HeyOrca was built for social media teams and agencies that want simpler collaboration, faster approvals, and more responsive, human support – without complicated pricing or per-seat surprises.
Teams switch to HeyOrca for:
- Unlimited users
- Easier client approvals
- Streamlined content collaboration
- Responsive human support
- Flexible, transparent pricing
- A platform designed specifically for social media workflows
Who is the HeyOrca Community-Led Marketing Summit for?
The HeyOrca Community-Led Marketing Summit is for marketers who want practical ideas they can actually use. Whether you work in social media, content marketing, communications, community, or a broader marketing role, you'll leave with actionable strategies, real-world examples, and new connections with other marketers.
Where and when is the Community-Led Marketing Summit taking place?
The Community-Led Marketing Summit will take place on Thursday, October 15, 2026, in Toronto, Ontario, at the Toronto Reference Library (789 Yonge Street).
How do I get to the Community-Led Marketing Summit?
The venue is easily accessible by public transit and is just steps from Yonge-Bloor Station, where Line 1 (Yonge-University) and Line 2 (Bloor-Danforth) intersect. If you're driving, please note that there is no dedicated on-site parking, but paid public parking is available nearby at Asquith Garage (9 Asquith Ave), 50 Asquith Ave Garage, and 625 Church St.
How much do tickets cost?
Early bird tickets are $150 and are available until Friday, September 18, 2026. After that, regular price tickets are $250.
What is included in my ticket?
Your ticket includes access to all keynote presentations, sessions, networking opportunities, and interactive experiences throughout the day. Lunch is available as an optional add-on during registration.