How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support hours:
Mon-Thurs: 8:30AM ET - 5:30PM ET
Friday: 8:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Is the community free to join?
Yes. Joining the HeyOrca community, including access to our newsletter, webinars, podcast, and most events, is completely free.
What kind of content will I get access to?
You’ll get access to ongoing content and learning opportunities, including our social media newsletter, live and on-demand webinars, the HeyOrca podcast, and community discussions.
Do I have to be active to be part of the community?
Not at all. You can engage however it works for you — follow along quietly, attend events, or join conversations when you’re ready.
What can I do with HeyOrca’s Mailchimp integration?
HeyOrca’s Mailchimp integration allows you to view your Mailchimp email campaigns alongside your social posts on your content calendar. You will see your email’s scheduled send date and time, subject line, and content preview. HeyOrca Basic and Pro plans also support shareable links and Internal/Everyone comments for Mailchimp.
How do I stay up to date?
The easiest way is to join the HeyOrca Brief newsletter. That’s where we share upcoming webinars, social news, events, and community highlights.
Can I make changes to my Mailchimp content from HeyOrca?
No, at this time, HeyOrca’s Mailchimp integration is read-only, which means changes can’t currently be made from HeyOrca to Mailchimp. HeyOrca’s Mailchimp integration helps marketers get a more complete view of their content strategy by allowing teams to view their scheduled email campaigns alongside their social posts.