How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.

Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support hours:
Mon-Thurs: 8:30AM ET - 5:30PM ET
Friday: 8:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Does Mailchimp count toward my workspace’s social account limit?
Yes, Mailchimp counts as one of the 10 accounts you can connect to your Basic or Pro workspace. For Free workspaces, Mailchimp counts as one of the two accounts you can connect to your workspace.
Does HeyOrca support Mailchimp approvals?
Not yet! Mailchimp approvals are coming soon to HeyOrca.
What is the HeyOrca newsletter?
The HeyOrca Brief is a daily newsletter that delivers the latest social media news, trends, content ideas, and strategy tips in just 1 minute. It’s designed for social media managers, marketers, and agency pros who want to stay ahead without the overwhelm.
How often is the HeyOrca newsletter sent?
The newsletter is sent Monday to Friday, giving you a quick daily update on social media news, trending content, and expert tips – all in under 60 seconds to read.
Who should subscribe to the HeyOrca newsletter?
The Brief is perfect for social media managers, content creators, marketers, and agency professionals who want actionable insights, trending memes and audio, content ideas, templates, and strategy tips delivered straight to their inbox.
Is the HeyOrca newsletter free?
Yes! The HeyOrca newsletter is 100% free, with unlimited access. Join 32,000+ social media managers who rely on it to stay on top of trends and streamline their daily workflow.