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Frequently Asked Questions

What kind of content is included in the HeyOrca newsletter?

  • Trending memes and audio
  • Content ideas and templates
  • The latest social media news
  • Tips for freelance and agency life
  • invites to free webinars
  • Social media strategies and more

How do I sign up for the HeyOrca newsletter?

Signing up is simple! Fill out the form and click the “Sign Up for Free” button, and you’ll start receiving the daily newsletter straight to your inbox.

Why should I move from Sprout or Hootsuite to HeyOrca?

HeyOrca was built for social media teams and agencies that want simpler collaboration, faster approvals, and more responsive, human support – without complicated pricing or per-seat surprises.

Teams switch to HeyOrca for:

  • Unlimited users
  • Easier client approvals
  • Streamlined content collaboration
  • Responsive human support
  • Flexible, transparent pricing
  • A platform designed specifically for social media workflows

Do I have to stay with HeyOrca once my free access is finished?

Yes. To receive free access for up to 6 months, you’ll sign an agreement that includes both:

  • Your free access period
  • A paid commitment afterward 

The paid portion must be at least as long as the free portion.

For example:

  • 3 months free = minimum 3 months paid afterward

What proof do I need to provide in order to get free access to HeyOrca?

We’ll need proof that you currently have an active contract with either Sprout Social or Hootsuite.

This can include:

  • A contract
  • Renewal paperwork
  • An invoice
  • A billing screenshot showing your active term

I don't use Sprout or Hootsuite but I am stuck in a long-term contract. Can I get free HeyOrca?

At the moment, the “Make the Switch” offer is only available to customers currently under contract with Sprout Social or Hootsuite.

If you’re using another platform, talk to our team – we may still be able to offer a custom switching incentive.

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