How can we help?

Book a demo

Chat with us

Book a coaching call

Frequently Asked Questions

What if I have more than 6 months left in my contract with Hootsuite or Sprout?

You can still qualify.

The maximum free access period is 6 months, even if your existing contract extends beyond that.

For example:

  • 10 months remaining on your contract = up to 6 months free with HeyOrca

Who qualifies for this offer of up to 6 free months of HeyOrca?

You may qualify if:

  • You currently use Sprout Social or Hootsuite
  • You’re still in an active contract
  • You’re planning to switch to HeyOrca

Proof of contract is required.

What is the "Make the Switch" offer?

The “Make the Switch” offer gives eligible Sprout Social and Hootsuite customers up to 6 months of free access to HeyOrca so they don’t have to pay for two social media management tools at the same time while transitioning platforms.

How long is the free access period?

Your free access period matches the amount of time remaining on your current contract, up to a maximum of 6 months.

Examples:

  • 2 months left on your contract = 2 months free
  • 5 months left = 5 months free
  • 8+ months left = 6 months free

Are there user limits or workspace limits during the free period?

No. HeyOrca includes unlimited users on all paid plans, and there are no workspace limits during your free access period.

Once your free period ends, you’ll continue with a paid HeyOrca plan for the same number of months you received for free, with at least the same number of workspaces and their associated pricing tiers.

Can I change my plan after the free period?

Your agreement is locked to the number of workspaces and plan tier you choose during the free access period. For example, if you use 10 Pro workspaces during your free period, your paid plan will continue with 10 Pro workspaces for the same agreed term.

You can increase your plan or add workspaces at any time during the agreement. However, you can’t reduce your plan or downgrade your workspace count until your agreement term has fully ended. Once the term is complete, you’ll be able to adjust your plan freely.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.