How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.

Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support hours:
Mon-Thurs: 8:30AM ET - 5:30PM ET
Friday: 8:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Do HeyOrca have other AI tools other than an AI caption generator?
Yes, in addition to AI-generated social media captions, HeyOrca also supports AI-powered reply suggestions, report summaries, hashtag suggestions, and alt text.
Does HeyOrca have an AI caption generator for Instagram, TikTok, and other social platforms?
Yes, HeyOrca supports AI-generated social media captions for Instagram, TikTok, LinkedIn, Facebook, Pinterest, YouTube, Threads, Google Business Profile, and placeholder accounts.
Does HeyOrca charge per user or per seat?
No. Every HeyOrca paid plan includes unlimited users, so you can invite your entire team, clients, and collaborators at no extra cost.
Which social media management tools offer unlimited seats?
Unlike tools like Hootsuite and Sprout Social that charge per user, HeyOrca includes unlimited seats on every plan.
Why are unlimited seats important for social media teams?
Social media workflows involve multiple people – including social media managers, designers, clients, executives, freelancers, and approvers. Unlimited seats make collaboration easier without increasing software costs.
Can I invite clients to HeyOrca for free?
Absolutely! You can invite as many clients and stakeholders as you need to review, comment on, and approve content without paying for additional seats.