How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.

Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support hours:
Mon-Thurs: 8:30AM ET - 5:30PM ET
Friday: 8:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
What is approval workflow software?
Approval workflow software helps teams review, approve, and manage content before it's published. Instead of tracking feedback across emails, spreadsheets, and chat apps, teams can keep approvals organized in one place.
How does HeyOrca's approval workflow work?
HeyOrca allows teams and clients to review content, leave feedback, request changes, and approve posts before they go live. Every comment, revision, and approval stays connected to the content being reviewed, making collaboration simple and organized.
Do clients need a HeyOrca account to approve content?
No. Clients can review, comment on, approve, or reject content without creating an account or logging in. You just need to send them an approval link, and they'll be ready to review.
Can I set up internal and client approval workflows?
Yes. Many teams use HeyOrca to gather internal feedback before sending content to clients for final approval. This helps catch issues early and keeps content moving smoothly through the review process.
Can multiple people review and approve content?
Absolutely! Social media content often requires feedback from account managers, designers, marketing leaders, and clients. With unlimited users included on every HeyOrca paid plan, you can involve the right stakeholders without worrying about additional seat costs.
Why use approval management software for social media content?
Social media moves quickly, and missed feedback can lead to publishing errors, delays, or unnecessary stress. Approval management software creates a clear review process, so your team can collaborate efficiently, publish confidently, and keep clients informed every step of the way.