How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.
Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support hours:
Mon-Thurs: 8:30AM ET - 5:30PM ET
Friday: 8:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
What is the best social media reporting tool?
The best social media reporting tool pulls all your social data into one place and turns it into clear, client-ready reports. Tools like HeyOrca help teams track performance across multiple platforms without manual work.
What should be included in a social media report?
A social media report should include key metrics like engagement, reach, impressions, follower growth, and top-performing posts, along with insights that explain performance.
Can social media reports be automated?
Yes. Social media reports can be automated using tools that pull platform data and generate scheduled reports, saving time and reducing manual work.
What is the best social media calendar for digital marketing agencies?
The best social media calendar for digital marketing agencies helps teams manage multiple clients, organize content, and simplify approvals. HeyOrca gives agencies separate calendars for each client, making it easier to plan and publish social content.
What should a social media management calendar include?
A social media management calendar should include planned posts, publishing dates, platforms, approvals, and collaboration tools. For agencies, separate client calendars can make managing multiple brands much easier.
Is HeyOrca a social media calendar tool?
Yes. HeyOrca is a social media management tool with built-in social media calendars for teams and agencies. This makes it easy to plan content, collaborate with clients, and manage every community in one place.