How can we help?
We're all about personalized customer care! Whether you're setting up your HeyOrca account or have questions along the way, our team is here to provide the assistance you need. Your HeyOrca experience is our priority, and we're excited to help you every step of the way.

Book a demo
Book a call tailored to your needs, and ask us any questions you might have about HeyOrca.
- Get in-depth walk through of HeyOrca
- See how HeyOrca stacks up to your current process
- Talk via Zoom screen share
Chat with us
We are just a click away! Ask us any questions you might have about HeyOrca. We're here to help :)
- Ask us any questions you have
- Troubleshoot any issues
- Submit a feature request
- Just say Hi :)
Support hours:
Mon-Thurs: 8:30AM ET - 5:30PM ET
Friday: 8:30 AM ET - 4:30PM ET
Book a coaching call
For current HeyOrca customers who prefer to have a personalized session. Book a time with our customer care team for in-depth assistance
- Get assistance from your account manager
- Get help on your account, billing, setup or any questions you have
- Get the most from HeyOrca
Frequently Asked Questions
Can I create separate social media calendars for different clients?
Yes! HeyOrca lets you create separate calendars with a workspace for each client so every brand’s content, approvals, and publishing schedule stay organized.
Can my whole team collaborate on a social media content calendar?
Yes. HeyOrca comes with unlimited users, so your entire team can collaborate on your social media calendars without extra user fees. Bring in social media managers, designers, strategists, and clients to help plan, review, and approve content.
How do you find trending audio on Instagram and TikTok?
You can browse the Instagram and TikTok apps or use HeyOrca to search Instagram's audio library and explore TikTok's top 100 audios from the Commercial Music Library – all without leaving your content workflow.
What songs are trending on TikTok right now?
TikTok trends change every day. Browse TikTok's top 100 trending songs in HeyOrca, or check out our weekly Trending TikTok & Instagram Audio blog to discover the latest songs and sounds.
Can I add trending audio to Instagram Reels in HeyOrca?
Yes! You can search Instagram's available music and original audio library, preview tracks (when available), adjust audio volume, and publish directly from HeyOrca.
Can I use trending audio for TikTok?
Absolutely. Browse TikTok's Commercial Music Library, filter trending songs by country, genre, and time period, trim your audio, and publish without leaving HeyOrca.