HeyOrca: The social media management tool for agencies
How this marketing agency builds social movements with HeyOrca
Meet Daria Benedict, the Director of Social Media at Wondros, an independent global creative agency dedicated to solving complex communication challenges for mission-driven clients. Here's how she and her team use HeyOrca to manage social media – and spark worldwide change.
Manage all of social in one place
Daria and her team manage internationally recognized social campaigns for multiple brands. So it's important that each client has their own dedicated workspace. With HeyOrca, Daria creates client-specific content calendars and connects up to 10 social accounts to each calendar.
Then she adds her collaborators and adjusts their user roles and permissions. Since HeyOrca comes with unlimited users, she doesn't have to worry about paying extra for every user she adds.
Manage all of social in one place
Daria and her team manage internationally recognized social campaigns for multiple brands. So it's important that each client has their own dedicated workspace. With HeyOrca, Daria creates client-specific content calendars and connects up to 10 social accounts to each calendar.
Then she adds her collaborators and adjusts their user roles and permissions. Since HeyOrca comes with unlimited users, she doesn't have to worry about paying extra for every user she adds.
Plan and preview content
Using HeyOrca's content calendar, Daria's team strategizes posts around important dates and trends. Then they use the desktop and mobile preview tool to ensure their posts look accurate and consistent across devices.
Plan and preview content
Using HeyOrca's content calendar, Daria's team strategizes posts around important dates and trends. Then they use the desktop and mobile preview tool to ensure their posts look accurate and consistent across devices.
Create content faster
To save time on cross-posting, Daria's team uses HeyOrca to copy posts across their social accounts.
She says, "The 'duplicate' feature became our best friend; we were able to send a single post to approval to the clients, and once they approved in the platform, we had the green light to simply duplicate the post onto all the remaining channels."
Create content faster
To save time on cross-posting, Daria's team uses HeyOrca to copy posts across their social accounts.
She says, "The 'duplicate' feature became our best friend; we were able to send a single post to approval to the clients, and once they approved in the platform, we had the green light to simply duplicate the post onto all the remaining channels."
Approval and automation
When Daria's posts are ready for approval, she sends her stakeholders a shareable link. Her clients can approve, reject, or leave feedback on posts – all without logging in!
Psst! HeyOrca's built-in approval system is easy even for less tech-savvy clients. Of a recent campaign, Daria says, "The stakeholders on the client side weren't used to working with fast-paced social approvals, but they breezed through the approvals process thanks to HeyOrca."
Approval and automation
When Daria's posts are ready for approval, she sends her stakeholders a shareable link. Her clients can approve, reject, or leave feedback on posts – all without logging in!
Psst! HeyOrca's built-in approval system is easy even for less tech-savvy clients. Of a recent campaign, Daria says, "The stakeholders on the client side weren't used to working with fast-paced social approvals, but they breezed through the approvals process thanks to HeyOrca."
Analyze Engagement and Optimize
Finally, here’s where HeyOrca's reporting tools come into play. Daria's team analyzes engagement metrics like likes and shares, gaining insights into their strategy's effectiveness. She can also create custom reports, schedule automated reports, and leverage AI-powered report summaries. This data-driven approach informs future decisions and improvements.
Analyze Engagement and Optimize
Finally, here’s where HeyOrca's reporting tools come into play. Daria's team analyzes engagement metrics like likes and shares, gaining insights into their strategy's effectiveness. She can also create custom reports, schedule automated reports, and leverage AI-powered report summaries. This data-driven approach informs future decisions and improvements.
5 tools Daria's social media agency loves
Here are the must-have social media management tools for building engaged communities
Client-specific calendars
Take it from Daria: "The ability to separate calendars with different levels of visibility is great for our internal teams to be aware of what we're posting while keeping internal comments invisible to the clients, all without disrupting our workflow."
Colour-coded events
It's important that Daria's team plans their posts around relevant events, holidays, and trends. HeyOrca makes it easy to visually mark special events and campaigns right on the content calendar. Daria can even auto-add regional holidays.
Simple cross-posting tools
HeyOrca makes it easy to keep social content consistent across multiple accounts. Daria's team uses the "copy post" tool to duplicate posts across their content calendar. They can also use HeyOrca to create posts in bulk.
Easy content approvals
HeyOrca's built-in approval system helps Daria and her team eliminate back-and-forth email chains and Slack messages. Once her clients approve posts, HeyOrca automatically publishes them at the scheduled time.
Robust social media reports
Daria says, "The HeyOrca reporting suite is perfect for our social media content team to view day-to-day, allowing us to see what content is performing best, which in turn guides our content strategy for upcoming posts."
Frequently Asked Questions
What social media platforms can I schedule content to?
You can use HeyOrca to schedule and auto-publish social media posts to Instagram, Facebook, TikTok, LinkedIn, X (Twitter), YouTube, Pinterest, Threads, and Google Business Profile. Direct publishing for Bluesky is coming soon. To schedule content for other social media platforms, including Facebook Groups, connect a placeholder account in HeyOrca. We’ll send you a notification via mobile app or email when it’s time to manually publish your post.
Can I use HeyOrca to add trending audio to my posts?
Due to API limitations, social media schedulers like HeyOrca are unable to support trending audio for posts set to auto-publish. To add trending audio to your post, we recommend scheduling your post in HeyOrca and setting its publishing details to Notification. Then add a publishing note to indicate the audio you wish you use. We’ll send you a notification when it’s time to set your post live, at which point you can publish the post manually with the trending audio.
Can I use HeyOrca to tag other accounts in my posts?
Yes! When you schedule your social media posts in HeyOrca, you can tag Facebook Business Pages, X (Twitter) handles, Instagram handles, TikTok handles, and LinkedIn Company Pages and member profiles. HeyOrca supports other tags too, including Instagram product tags, Instagram location tags, Facebook location tags, and LinkedIn location tags.
What types of messages can I view and respond to using HeyOrca’s community management tools?
HeyOrca’s community management suite supports comments, direct messages, and mentions on Instagram and Facebook; comments and mentions on LinkedIn; and comments on TikTok.
Can I filter and sort messages with HeyOrca’s social inbox?
Yes! With HeyOrca’s Social Inbox, you can view all messages across your connected accounts or narrow it down to specific message types and platforms. You can also sort your social inbox to show messages from newest to oldest or oldest to newest, and you can filter your social inbox to see messages you’ve already resolved.
What HeyOrca plan comes with community management tools?
HeyOrca’s community management suite is available on our Pro plan. To compare HeyOrca pricing plans, please visit the HeyOrca pricing page.